Service Status - Online Monitoring
Real-time monitoring of SmartSlim compression API service availability. View service status, response times, historical availability, and incident records
Current Service Status
All services operating normally
All Services Operating Normally
As of the latest check time, all service statuses are normal. This page is automatically refreshed by the monitoring system.
Service List
Real-time status, average response time, and 24-hour availability for each service
| Service | Status | Response Time | Last 24h Availability |
|---|---|---|---|
| Compression API | Normal | <200ms | 99.98% |
| Batch Compression | Normal | <500ms | 99.95% |
| File Download | Normal | <100ms | 99.99% |
| SDK Service | Normal | - | 100% |
SLA Commitment
99.9% service availability
99.9%
Service availability SLA commitment, excluding scheduled monthly maintenance time, ensuring continuous and stable business operations
<200ms
Average response time for the compression API, ensuring low-latency experience under high-concurrency scenarios
Multi-Region Disaster Recovery
Multi-datacenter deployment with automatic failover. Single-point failures do not affect overall service availability
Historical Incidents
Recent service incidents and maintenance records
2026-07-20 14:30-14:45
Brief delay in the batch compression service. Some batch tasks experienced increased queue times. The issue was investigated and resolved, and the service returned to normal. Single-file compression API was not affected during this period.
2026-06-15 02:00-02:15
Scheduled maintenance: API upgraded to v1.1.0, adding OFD format support and encrypted compression capabilities. The maintenance window was scheduled during off-peak hours with no user impact.
Subscribe to Status Notifications
Get service status changes and maintenance notifications as soon as they occur
Email Subscription
Subscribe to status change email notifications. You will receive email alerts immediately when service anomalies occur or scheduled maintenance is planned.
WeChat Notifications
Follow the official UGLYPEAR DATA WeChat account or bind your Enterprise WeChat to receive service status push notifications for timely team response.
Webhook Integration
Configure a Webhook callback URL to automatically push status events to your operations system or alerting platform.
Contact Technical Support
If you encounter service anomalies or integration issues, our technical support team is always ready to assist you